FAQs Page
About FASTHELP
What is FASTHELP?
▼1779 9877 3126 1209 3471
Where is FASTHELP located?
▼1779 9877 3126 1209 3471
How do I apply?
▼1779 9877 3126 1209 3471
How to get a loan?
▼1779 9877 3126 1209 3471
What is credit limit?
▼1779 9877 3126 1209 3471
How to get a higher credit limit?
▼1779 9877 3126 1209 3471
General Information
My current loan offer is too small! Can I get a higher loan amount?
▼1779 9877 3126 1209 3471
I don't have an Android device - can I apply on a computer or from another operating system?
▼1779 9877 3126 1209 3471
Who should I contact to submit a comment, question or complaint?
▼1779 9877 3126 1209 3471
How do I apply?
▼1779 9877 3126 1209 3471
How long does it take to process a FASTHELP loan?
▼1779 9877 3126 1209 3471
I don't know my BVN. What do I do?
▼1779 9877 3126 1209 3471
Why is my bank account required?
▼1779 9877 3126 1209 3471
Can I access FASTHELP from any location?
▼1779 9877 3126 1209 3471
Security And Privacy
Can I trust FASTHELP with my data?
▼1779 9877 3126 1209 3471
Why do you need permission to my mobile device?
▼1779 9877 3126 1209 3471
How do I give FASTHELP permission for my phone?
▼1779 9877 3126 1209 3471
I did not receive a phone verification code, what do I do?
▼1779 9877 3126 1209 3471
Who has access to my data?
▼1779 9877 3126 1209 3471
What happens if I lose my device?
▼1779 9877 3126 1209 3471
I have forgotten my FASTHELP PIN. How can I get it back?
▼1779 9877 3126 1209 3471
Eligibility
What is required to receive a FASTHELP loan?
▼1779 9877 3126 1209 3471
How long does the application process take?
▼1779 9877 3126 1209 3471
Account
Why is my SIM unsupported?
▼1779 9877 3126 1209 3471
How do I check my account balance and due date?
▼1779 9877 3126 1209 3471
My loan status shows 'Disbursed', but I am yet to receive funds in my account.
▼1779 9877 3126 1209 3471
Why was my loan application rejected?
▼1779 9877 3126 1209 3471
I have submitted my application but I have not yet received any notification on my loan status.
▼1779 9877 3126 1209 3471
Card Setup
Why do you need my card details?
▼1779 9877 3126 1209 3471
Repayment
How do I repay my loan?
▼1779 9877 3126 1209 3471
I have made my repayment but my account has not been updated - how come?
▼1779 9877 3126 1209 3471
I just paid back my most recent FASTHELP loan. How soon can I apply for another loan?
▼1779 9877 3126 1209 3471
What happens if I can't make a payment on my due date?
▼1779 9877 3126 1209 3471
Can I reschedule my loan repayment date?
▼1779 9877 3126 1209 3471
What happens if I don't pay back my loan?
▼1779 9877 3126 1209 3471
What is the penalty for default on a loan?
▼1779 9877 3126 1209 3471
FastHelp © 2024